Refund policy

REFUND POLICY
If there is an problem with your order, please contact us and we will work with you to resolve the issue.

If it's established a refund is required, we only need a receipt or proof of purchase (search your email for your order confirmation from Underdog Games: contact@underdoggames.com). Once you have sent us a refund request your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at contact@underdoggames.com.

SALE ITEMS
Sale price items are only refunded at their sale value.

MISSING OR BROKEN COMPONENTS
Please contact us and describe what pieces are broken and missing and we will work with you to resolve the issue.